Agent Builder

Manages product/service catalogs, including item data, categories, pricing, and inventory across channels.

Handles order lifecycle from placement to fulfillment, including tracking, logistics, and fraud checks.

Integrates the platform with external channels (e.g. e-commerce marketplaces, third-party apps, APIs) to sync data.

Facilitates new customer or partner onboarding, configuration, and training for the platform.

Defines and executes business workflows across modules (business process management).

Provides analytics, business intelligence, and recommendations by analyzing data across all modules.

Monitors system performance, reliability, and usage metrics to ensure high uptime and responsiveness.

Offers customer service and support through automated assistance and ticket handling.

Manages subscription billing, usage tracking, invoice generation, and payment processing.

Ensures data security, access control, and regulatory compliance (e.g. GDPR, SOC2) across the platform.